MORRISVILLE
OFFT 218 -- MEDICAL OFFICE PROCEDURES
Instructor: Ms. Judith Sullivan
Telephone: (315) 684-6230
E-mail: stuhlmja@morrisville.edu
Office: Charlton Hall, Room 124
Prerequisite: OFFT 116 (Medical Keyboarding) or OFFT 113/114 (Keybdng 2-A/2-B)
Offered: Fall semester
Required Text: Medical Office Procedures 5th Edition, Becklin, Glencoe McGraw-Hill.
This course is designed to introduce students to the variety of tasks and skills required for an administrative medical assistant. Students will be able to study medical ethics, etiquette, legal responsibilities of the physicians, use computer software to schedule appointments, create and maintain patients’ medical records, bill and collect payment, and understand the method of scheduling appointments. The procedures of banking and payroll are also introduced as part of being an administrative medical assistant.
Course Objective:
The health care industry is changing rapidly increasing the necessity of continuing education. This course will introduce the latest medical office procedures for the administrative medical assistant.
At the end of the course, the student will be able to:
Week Chapters
1 Chapter
1-The Medical Assistant- tasks and skills needed for an administrative medical
assistant. Projects 1.1, 1.2, 1.3, 1.4,
1.5.
2 Chapter
2- Medical Ethics, Law, and Compliance- medical ethics, liability,
communication, and compliance.
Projects 2.1, 2.2, 2.3, 2.4.
3 Chapter
3-Computer Usage in the Medical Office- different medical software programs,
patient confidentiality, and technology. Projects 3.1, 3.2, 3.3. Test- Chapters 1-3
4 Chapter
4- Telephone Procedures and Scheduling- planning outgoing calls, scheduling
appointments, and determining the order in which patients are to be seen. Projects 4.1, 4.2, 4.3, 4.4.
5 Chapter
5-Records Management- creating a filing system and retention plan. Projects 5.1, 5.2, 5.3, 5.4, 5.5.
6 Chapter
6-Written Communications- preparing professional reports, proofreading, and
sorting mail. Project 6.1, 6.2, 6.3, 6.4, 6.5. Simulation 1
7 Chapter
7- Patient Medical Records- what is in a medical record, SOAP, and who owns the
medical record. Projects 7.1, 7.2, 7.3,
7.4.
Test-
Chapters 4-7
8 Chapter
8-Insurance and Coding-different types of insurance
9 Chapter 8- coding and
compliance. Projects 8.1,8.2, 8.3, 8.4.
10 Chapter 9- Billing,
Reimbursement, and Collections- computing the
charges for medical services and create
patient statement. Projects 9.1, 9.2.
11 Chapter 9- completing and
transmitting insurance claims. Projects 9.3, 9.4.
Test Chapters 8-9.
12 Simulation 2, Chapter
10- Practice Finances- essential of bookkeeping,
accounting software. Projects 10.1, 10.2 10.3.
13 Chapter 10- banking, bank
reconciliation, electronic banking. Project 10.4.
14 Chapter 10- payroll.
15 Chapter11-
Office Management- tasks of a manager. Projects
11.1, 11.2, 11.3.
16 Simulation 3.
Tests will consist of multiply choice, fill in and essay.
Projects- There
are several projects at the end of each chapter for students to complete
using the Medisoft software. All
projects are necessary for simulations.
Simulation 1 – Using the telephone, taking messages, and scheduling appointments.
Simulation 2- Terminology, transcribing and
inputting chart entries, coding patient encounter forms, billing and updating
patient statements.
Simulation 3- Accounting process, completing daily
journals, and managerial tasks. The must be up-to-date with all projects before
doing the simulation.
Each simulation is a
review of the previous chapters. Students must be up-to-date with all projects
before starting the simulation. A
transcript of recordings, dictation, and the use of Medisoft Application will enable
the student to complete the simulation. All simulations will be evaluated using
the criteria’s found in the textbook.
Evaluation Criteria:
Simulation 25%
Tests 25%
Projects 30%
Homework/Class Work 20%
Grading
A 90% and above
A- 88-89
B+ 85-87
B 80-84
B- 78-79
C+ 75-77
C 70-74
C- 68-69
D+ 65-67
D 60-64
F Below 59
Attendance Policy
You are expected to attend all classes. If you miss more than 3 (three) classes for any reason, you may be asked to withdraw from the class or you may be given an automatic F. Please note, if you are late for class, it is your responsibility to ensure that the instructor has marked you present in class at the end of that class. No changes to the attendance record will be made after the instructor has left the classroom for the day in question. Three tardiness equals one absence.
Assignment, Quiz & Test Policy
Assignment: All assignments are due at the beginning of class unless otherwise stipulated. No late assignments will be accepted.
Tests: No makeup tests will be given except in extraordinary circumstances as determined by the instructor.
Students with Disabilities
If you are a student with a documented disability, who wishes to use academic accommodations, you should do the following: