AT MORRISVILLE
Course
Outline/Syllabus
BSAD
140 Business Communications
Instructor: Mrs. Payette E-mail: payettp@morrisville.edu
Office: Room 114 Charlton Hall
Phone: X6022
Required Supplies: Textbook:
Business Communication: Process & Product, 5th Edition, Mary
Ellen Guffey, South-Western, 2006
E-Pack: Web Advantage to Accompany Business
Communications
In
order to run the videos within WebAdvantage, students
may need to download two separate software in the order
stated below:
1. Type in “Google” - QuickTime.com and download the latest
software there.
2. Then type in the following e-mail
address http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
and download “FlashPlayer”.
Turn
off your computer after you have downloaded both of these programs in the order
stated, then reboot and you should now have access
to the videos in our course.
Important
Addresses: Textbook Web Page: http://guffey.swlearning.com
Required Supplies: Textbook (stated above), Internet access,
E-mail account (check often… daily would
be good…), Microsoft Word
Course Objective
BSAD 140 is an introductory course designed to help you
develop and refine the skills necessary to communicate effectively in a
professional business environment. The focus will be on communicating clearly,
concisely, considerately, and correctly, both orally and in writing. You will
learn to plan, compose, and evaluate business documents, including letters,
memos, and business
reports; to use technology to communicate, including e-mail and
discussion boards; and to prepare and deliver oral presentations. The course
will also contain an introduction to employment communication, including
résumés, application letters, and interview skills. Emphasis throughout the
course will be placed on intercultural communication and the ethics of
communication. Teaching/learning methods will include reading, close analysis
of business and professional documents, in-class writing and oral exercises,
brief lectures, formal writing assignments, group projects, and examinations.
Through class meetings and out-of-class work, you should expect to do the
following:
1. Understand the process of communication from the positions of
“receiver” and “sender” in a variety of business and professional contexts.
2. Apply specific reasoned, practical, and ethical business
communication principles to composing and delivering typical business and
professional messages.
3. Enhance awareness of communication contexts and practices in other
cultures.
4. Practice business communication skills in both independent and
collaborative/team situations.
Prerequisite: English 101
Course Outline:
Week
1 Class Orientation and
Introductions – CLUE (Competent Language Usage Essentials)
– Diagnostic Test A-- Chapter 1 Communicating at Work
Week
2 Chapter 2: Communicating in
Small Groups
Chapter 3: Workplace Listening and Nonverbal
Communication
Week
3 Chapter 3 Continued…
Chapter 4: Communicating Across Cultures
Week
4 Quiz on Chapters 1 - 4 (Unit
1)
Chapter 5: Writing Process Phase 1: Analyze, Anticipate, Adapt
Chapter 6: Writing Process Phase 2: Research, Organize, Compose
Week
5: Chapter 7: Writing Process Phase 3: Revise, Proofread, Evaluate
Week
6: Chapter 7 Continued…
In class writing assignments
or Quiz on Chapters 5 - 7 (Unit 2)
Chapter 8: Routine E-Mail Messages and Memos
Week
7: Chapter 8 Continued…
Chapter 9: Routine Letters and Goodwill Messages
Week
8: Chapter 9 Continued…
CLUE Diagnostic Test B
given in class this week.
Week
9: Chapter 10: Persuasive Sales Messages
Chapter 11: Negative Messages
Week
10: Chapter 11: Negative Messages
In class writing assignments or Quiz on
Chapters 8 - 11 (Unit 3)
Week
11: Chapter 15: Speaking with Confidence (read and discuss)
Chapter 16: Employment
Communication
Week 12: Employment
Preparation – Informational Interviews, Resumes,
Week 13 Employment
Preparation – Resumes continued, “The Interview”
Week 14 Employment
Preparation – Follow Up Letters, etc.
In class writing
assignments or Quiz on Chapters 15 & 16 (Unit 5)
Week 15 Review
Week (may be
used if we needed more time during semester to complete chapter work…)
Week 16 Final
Exam
Grading Quiz/Tests (includes Final Exam) 33%
Writing/Chapter
assignments 33%
Language
Arts assignments 33%
Grading
Scale: A - 100
- 95
A- - 94 – 90
B+ - 89 – 85
B - 84 – 80
B- - 79 – 76
C+ - 75 – 70
C - 69 – 65
C- - 64 – 60
D+ - 59 – 55
D - 54 – 50
F - Below
F
Attendance Policy:
You are expected to attend all classes. Penalties for not attending the class
stipulate that if you miss more than 3 (three) classes, for any reason, you may
be asked to withdraw from the class or you may be given an automatic F. Please note, if you
are late for class it is your responsibility to ensure that the instructor has
marked you present in class at the end of that class. No changes to the attendance record will be
made after the instructor has left the classroom for the day in question.
Assignments: All assignments are due upon entering class. No one will be allowed to print homework
assignments upon entering class; all assignments should be printed prior to coming to class. No late assignments will be accepted. Some module assignments may require reading
ahead on your own within that module.
Quiz: No
makeup quizzes will be given except in extraordinary circumstances as
determined by the instructor.
Test: No
makeup tests will be given except in extraordinary circumstances as determined
by the instructor.
Miscellaneous Items:
Students with Disabilities:
If you are a student with a documented disability, who
wishes to use academic accommodations, you should do the following: